General FAQs Who do I contact with questions about my claim? I was told I was eligible for six weeks of benefits, but why did I only receive five checks? What if I am able to return to work before six weeks? If my doctor says I should stay home for more than six weeks, will I continue to receive benefits? Will I receive STD benefits if I stop working before my due date? Will you pay STD benefits for work-related disabilities? Why do you require physicians' treatment notes with my claim? Why must I pay taxes on my LTD or STD benefits? How long do you usually take to make a claim decision?Ĭan I request a review of a denied claim? What's the difference between a Waiting Period and an Elimination Period? Where can I find a more in-depth explanation of my claim status and other disability terms? Who do I contact with questions about my claim?Ĭan I get an update on claim status over the phone? Select FAQs for answers to frequently asked questions about disability and our Claim Status site.īrowse the Glossary of Terms at right to look up definitions of common terms.
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